Legal

Privacy Policy

Effective date: April 2025  ·  Solvendix

Introduction

Solvendix ("we", "our", or "us") is committed to protecting the privacy of everyone who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or engaging with our services, you agree to the practices described in this policy. If you have questions at any point, please contact us at lawrenceamlangomes@gmail.com.

What Information We Collect

We may collect the following types of information:

  • Name — so we can address you personally
  • Email address — to communicate with you about your inquiry or service
  • Phone number — if provided, for follow-up or service delivery
  • Business name and clinic details — to tailor our service to your practice
  • Information you share voluntarily — during calls, forms, or email exchanges

We only collect information that is relevant to delivering our services or responding to your enquiry. We do not collect sensitive personal data such as health records or financial account information.

How We Use Your Information

The information we collect is used to:

  • Respond to your enquiries and schedule calls
  • Deliver and manage our services for your clinic
  • Send you relevant updates, results, or recommendations related to your account
  • Improve how our services work based on general usage patterns
  • Comply with any applicable legal obligations

We will never sell your personal information to third parties or use it for purposes unrelated to the services you have expressed interest in.

Data Protection

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. This includes using secure communication channels and limiting access to your data to those who need it to deliver our services.

While we take data security seriously, no method of transmission over the internet is 100% secure. If you have concerns about a specific data matter, please contact us directly.

Third-Party Tools

To deliver our services, we may use trusted third-party platforms, including:

  • Scheduling tools (e.g. Calendly) — to book and manage calls
  • CRM and communication platforms — to manage client relationships and follow-ups
  • SMS and messaging services — to send automated responses on behalf of your clinic
  • Analytics tools — to understand general website traffic and improve our site

These third parties have their own privacy policies and handle data in accordance with their respective terms. We select tools that meet reasonable data protection standards.

Cookies

Our website may use cookies — small text files stored in your browser — to improve your browsing experience and understand how visitors use our site. Cookies do not contain personal information by themselves.

You can choose to disable cookies in your browser settings at any time. Doing so may affect some functionality of the site.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate or outdated information
  • Ask us to delete your information, subject to any legal obligations we may have
  • Withdraw consent for communications at any time

To exercise any of these rights, simply contact us at the email below and we will respond promptly.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out:

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect any changes. Continued use of our site after an update constitutes acceptance of the revised policy.